Privacy Policy

Effective Date: 8.1.25

At The Ranch at Timber Creek, your privacy matters. This Privacy Policy outlines how we collect, use, protect, and store your personal information when you visit our website, contact us, or book a stay at the ranch.

1. Information We Collect

We collect information from you when you:

Submit a form on our website

Make a reservation

Sign up for our newsletter

Communicate with us via email, text, or phone

Information collected may include:

Name

Email address

Phone number

Mailing address

Travel dates and preferences

Dietary restrictions or medical information (when submitted voluntarily)

Payment information (via third-party payment processors)

2. How We Use Your Information

We use your information to:

Process and manage your reservation

Communicate important updates before, during, and after your stay

Respond to inquiries

Send transactional and marketing emails and text messages (with consent)

Improve our website, services, and guest experience

3. Payment & Data Security

We do not store your full credit card information on our servers. All payments are processed securely via trusted third-party providers such as Stripe or Square, depending on the system used.

We take reasonable steps to protect your personal information using secure protocols, encrypted storage, and restricted access.

4. Sharing Your Information

We do not sell, trade, or rent your personal data to anyone.

We may share limited information with:

Service providers (e.g., email marketing, booking software) only as needed to fulfill our services

Law enforcement or legal authorities if required by law

5. Cookies & Tracking

Our website may use cookies or tracking tools (e.g., Google Analytics) to monitor website performance, improve your browsing experience, and help us understand visitor behavior.

You can choose to disable cookies through your browser settings.

6. Email & SMS Communication

By submitting your information to us, you agree to receive communication regarding your booking, stay, and follow-up experiences.

You may also opt in to receive occasional updates or promotional emails/SMS messages.

You can opt out at any time by clicking "unsubscribe" in emails or replying STOP to SMS.

7. Your Rights

You have the right to:

Request access to the personal data we hold about you

Ask us to correct or delete your data

Withdraw consent for marketing communication

To do so, email us at [email protected].

8. Third-Party Links

Our website may contain links to third-party services (e.g., payment processors or social media). We are not responsible for the privacy practices of those websites.

9. Updates to This Policy

We may occasionally update this Privacy Policy. When we do, we’ll update the date at the top of this page. Continued use of our website or services means you accept the revised terms.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us:

The Ranch at Timber Creek
49 Whittaker Lane
Leadore, Idaho 83464
📧 [email protected]
📞 (208) 756-7279